Privacy Policy

At ThreadMark, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or placing an order.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Full name

• Email address

• Billing and shipping addresses

• Phone number

• Payment information (processed securely through our payment providers)

• Order history

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Communicate order confirmations, shipping updates, and other service-related notifications

• Improve our website, products, and customer experience

• Send promotional emails and marketing communications (where permitted by law). You may unsubscribe at any time.

Data Protection

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable security measures, no method of data transmission or storage is completely secure.

Third-Party Services

We may share necessary information with trusted third-party service providers that help us operate our business, including:

• Payment processors

• Shipping and logistics providers

• Analytics and marketing service providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve site performance. You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Object to or restrict certain data processing activities

To exercise these rights, please contact us using the contact information provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the revised policy will become effective immediately upon publication.

By using our website, you acknowledge that you have read and understood this Privacy Policy.