Shipping Policy
At ThreadMark, we are committed to processing and delivering your orders as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping & Delivery Time
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Order Processing: 1–2 business days
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Shipping & Transit: 5–10 business days
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Estimated Total Delivery Time: 7–12 business days
Delivery times are estimates and may vary depending on your location, courier operations, customs clearance (if applicable), weather conditions, public holidays, or periods of high order volume.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment in real time.
Shipping Delays
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding if this happens.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete before placing your order. ThreadMark is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions about your order, shipping, or delivery, please contact us through our Contact Us page. Our customer support team will be happy to assist you.
